What our customers say about us

"Everyone is doom and gloom during lockdown, but Charlie at The Collection managed to source me a lovely low mileage Macan. He collected it, got it tidied and cleaned and delivered it to my door in just a few days! An excellent service, thanks. We’ll use you again!" NA

“Charlie has a fabulous collection of high end vehicles, all immaculately maintained, unique and fairly priced. The whole experience in purchasing my Aston Martin was first class, from the extensive test drive (rather than your usual 10 minute run around the block) to the honest information around servicing costs and common faults. Special mention must go to the effort these guys put into prepping their vehicles, with nothing leaving the premises in anything other than exemplary condition. As case in point, my car was not only fully valeted, but developed a small fault right before I took delivery; the team worked flat out to rectify this so I could get the car in time for the weekend.  I have already recommended The Collection to a friend of mine and no doubt I’ll be back myself in the future; thank you Charlie and the team.” Tom M

"I am writing to let you know how pleased I am with my new Jaguar. I thought your garage was pristine and well laid out, all your cars were interesting propositions, rare and immaculate, the quality of each was exceptional and it was obvious to me you try hard to source well looked after, even cherished cars, some of which are many years old and in mint condition. Mine in particular was a fair price and in unbelievable condition, it gets comments everywhere I go.The whole buying experience was effortless and you and your staff were friendly and helpful. The only way to improve the experience would be to expand your operation further so more people can choose you for their next interesting luxury vehicle.I know I was at the low end of the scale buying a 14 year old Jag XJ but the whole setup and experience was five stars. Simply superb." Toby

"Dear Charlie. This is a quick note to say buying my car from you at The Colection was a pleasurable experience - efficient, professional and friendly: the car is excellently prepared and I would highly recommend you and your organisation to anyone looking for great service and a prestige car of quality - thanks very much!" R S. Henley on Thames.

“Hi Charlie,  just wanted to say how very pleased we are with the Range Rover HSE Sport we purchased yesterday.  It looked great from the pictures and write-up but was nicer than we expected when we saw it in real life.  It looks and drives beautifully so was definitely worth travelling from down south to view.  Thanks very much for a simple, friendly and very pleasant service and transaction.  We’re looking forward to many miles of happy and care free motoring and though in no hurry to change our cars, will certainly come back in the future and suggest anyone looking for a really nice car gives you a call first.  Thanks again very much." Mark H

“Hi Charlie. Thank you so much for finding my dream car for me! I know I was a difficult customer - being ridiculously picky with my spec so you had your work cut out! From start to finish everything was perfect - even the paperwork and my personal plates was all sorted for me! Thank you so much!” BC

“Hi Charlie. Thanks for your help in supplying the Mercedes SL500 in such fantastic condition. It's rare that you get a car that's even better than described. It's always a worry when travelling such a distance (over 300 miles) to purchase a car, I need not have worried though as the car is truly in great condition.  Very easy and pleasurable experience. Would not hesitate to recommend you to anyone.” Bill

“I felt I compelled to write a review for “The Collection” after the quality of service I received while purchasing a Scirocco R in excellent condition. The honesty and support from Charlie was unlike anything else I have experienced in the industry - any problems or queries were dealt with extremely swiftly from financial to mechanical. In one case taking the car to VW and having a technician clear the car of some concerns I had. It seemed he was reachable 24/7.

Collection of the car was incomparable to any other dealership thanks to the full professional valet the car received and the exclusiveness of the imposing location it was parked at. The product of the two being an extraordinary experience I won’t be forgetting.

Overall, 3 months on, I am extremely pleased with my purchase and with “The Collection” for the continued support over this amount of time.” C K, Scirocco R

“Never having owned an Aston Martin before I found the prospect of buying from a franchised AM dealer rather daunting. By contrast I found my dealings with Chris and Charlie to be very much less taxing. Charlie dealt promptly with my queries and is clearly well used to dealing with the more fastidious car buyer. The car was beautifully prepared and the few minor niggles spotted at the dealer inspection were all rectified before delivery. I would have no hesitation recommending the Collection. A most enjoyable buying experience.” Andrew B. Somerset.

“Home safe and sound and delighted with the GTC. All went smoothly with the change over with John your driver at Preston and he was very helpful. I also just wanted to say thanks for the professional manner in which you handled the sale of your Bentley and dealt with the trade in on my car. It's always a risk buying something 'blind' but as I was in Scotland it was really the only way I could manage it time wise and in the end the car is exactly as you described and I am delighted with it and thoroughly enjoyed the drive home! Hope to be in touch next time I am looking to change.” All the best. Mark

“Many thanks for today. I am delighted with the evoque. I really appreciate the way you conduct your business. I will reward you with all my future loyalty whenever I require my cars from now on.” Regards David

"Hi Charlie, just a quick email to say how pleased I am with the range rover. I must say buying from you was a pleasure, straight forward and hassle free, great job." Regards Bob

"Hi Richard – I just wanted to say thanks very much for making my car swap such a straight forward and enjoyable process. And for showing me how to work the RR’s many features and especially for syncing my phone (which works brilliantly). I would not hesitate to recommend your company to anyone considering changing their car similarly. Good luck with moving  my Porsche onto a more grateful owner." Kind regards Hilary

“Would happily recommend Charlie and his team. Helped me to buy my dream Aston at a very fair price. Being an Aston there has been a few technical hitches that Charlie has dealt with quickly and helpfully. Loving the car!" Best wishes. Gary.

“I would throughly recommend buying a car from The Collection They have a great selection of seriously high quality cars and their customer services is direct class. Their pricing is very fair and I wouldn’t hesitate in using them again." Richard Z.

“Dear Charles Just wanted to thank you very much. I am so pleased with the Bentley Arnage T You sold me last week It truly is a beautiful car Drives fantastic A pleasure dealing with you Hope to deal again in near future.Thanks again.” Trevor

“Many thanks to Charlie and The Collection. A very easy and pleasant transaction. The car is immaculate as described. All in all a pleasure to do business with honest, efficient, helpful and courteous. These guys come highly recommended and would use again without question.” PY

“Great people to deal with, very pleased with the deal, smooth transaction and excellent communications. No quibbles over a couple of post-sale issues, very helpful. Would do business with them again.”  SW

“Hi Charlie, just a note to say how happy and pleased I am with the car I bought from you. Buying a car without seeing it from 200 miles away was a little daunting but it appeared exactly as you described it, Superb! Also could you thank the driver who was polite and courteous, (he also loved my car). I will not hesitate to call you for my next set of wheels and have recommended you to my friends and family. My thanks again to you and your team at The Collection.”  KL

“Hi Charlie.  Another happy customer!  Drive home was a pleasure.  Thanks for a clean, honest and effective deal.” R

“Thank you for taking care of my XK.  It is a great car.  I appreciate your willingness to resolve any issues.  Can I treat you to dinner?”.  MS

“Thanks for a nice car.  Well chuffed thank u.  Look forward to hearing from u for the wife’s car.”  DL


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