What our customers say about us
"After over 30 years in Sales I know through experience how important it is to have openness and trust between customer and supplier. When I bought my 2013 Range Rover Autobiography (Rosie) in March 2020 I had already test driven a number of them so in a sense the car Charlie had for sale was just one of many. Whilst Rosie ticked all of the boxes the key differentiator for me and the reason I chose to buy from Charlie was the fact that he and his team came over as being genuine and demonstrated good all round knowledge of Range Rovers which built confidence and trust in The Collection. The point being that whilst I bought Rosie (a lump of metal as my wife often states) I also bought into the belief that Charlie and his team would see me right should problems occur in the future (Rosie is a Range Rover for heaven sakes). Eight months on from buying Rosie this belief has been proven to be sound given the fact that we have worked through a number of issues in good heart and Charlie and his team have always gone the extra mile (no pun intended) to deliver the highest quality warranty, customer service and satisfaction. I would buy again from Charlie without hesitation and recommend The Collection to anybody who was in the market for a prestige car." Neil from the town of roundabouts Milton Keynes.
"Everyone is doom and gloom during lockdown, but Charlie at The Collection managed to source me a lovely low mileage Macan. He collected it, got it tidied and cleaned and delivered it to my door in just a few days! An excellent service, thanks. We’ll use you again!" NA
“Charlie has a fabulous collection of high end vehicles, all immaculately maintained, unique and fairly priced. The whole experience in purchasing my Aston Martin was first class, from the extensive test drive (rather than your usual 10 minute run around the block) to the honest information around servicing costs and common faults. Special mention must go to the effort these guys put into prepping their vehicles, with nothing leaving the premises in anything other than exemplary condition. As case in point, my car was not only fully valeted, but developed a small fault right before I took delivery; the team worked flat out to rectify this so I could get the car in time for the weekend. I have already recommended The Collection to a friend of mine and no doubt I’ll be back myself in the future; thank you Charlie and the team.” Tom M
"I am writing to let you know how pleased I am with my new Jaguar. I thought your garage was pristine and well laid out, all your cars were interesting propositions, rare and immaculate, the quality of each was exceptional and it was obvious to me you try hard to source well looked after, even cherished cars, some of which are many years old and in mint condition. Mine in particular was a fair price and in unbelievable condition, it gets comments everywhere I go.The whole buying experience was effortless and you and your staff were friendly and helpful. The only way to improve the experience would be to expand your operation further so more people can choose you for their next interesting luxury vehicle.I know I was at the low end of the scale buying a 14 year old Jag XJ but the whole setup and experience was five stars. Simply superb." Toby
"Dear Charlie. This is a quick note to say buying my car from you at The Colection was a pleasurable experience -
“Hi Charlie, just wanted to say how very pleased we are with the Range Rover HSE Sport we purchased yesterday. It looked great from the pictures and write-
“Hi Charlie. Thank you so much for finding my dream car for me! I know I was a difficult customer -
“Hi Charlie. Thanks for your help in supplying the Mercedes SL500 in such fantastic condition. It's rare that you get a car that's even better than described. It's always a worry when travelling such a distance (over 300 miles) to purchase a car, I need not have worried though as the car is truly in great condition. Very easy and pleasurable experience. Would not hesitate to recommend you to anyone.” Bill
“I felt I compelled to write a review for “The Collection” after the quality of service I received while purchasing a Scirocco R in excellent condition. The honesty and support from Charlie was unlike anything else I have experienced in the industry -
Collection of the car was incomparable to any other dealership thanks to the full professional valet the car received and the exclusiveness of the imposing location it was parked at. The product of the two being an extraordinary experience I won’t be forgetting.
Overall, 3 months on, I am extremely pleased with my purchase and with “The Collection” for the continued support over this amount of time.” C K, Scirocco R
“Never having owned an Aston Martin before I found the prospect of buying from a franchised AM dealer rather daunting. By contrast I found my dealings with Chris and Charlie to be very much less taxing. Charlie dealt promptly with my queries and is clearly well used to dealing with the more fastidious car buyer. The car was beautifully prepared and the few minor niggles spotted at the dealer inspection were all rectified before delivery. I would have no hesitation recommending the Collection. A most enjoyable buying experience.” Andrew B. Somerset.
“Home safe and sound and delighted with the GTC. All went smoothly with the change over with John your driver at Preston and he was very helpful. I also just wanted to say thanks for the professional manner in which you handled the sale of your Bentley and dealt with the trade in on my car. It's always a risk buying something 'blind' but as I was in Scotland it was really the only way I could manage it time wise and in the end the car is exactly as you described and I am delighted with it and thoroughly enjoyed the drive home! Hope to be in touch next time I am looking to change.” All the best. Mark
“Many thanks for today. I am delighted with the evoque. I really appreciate the way you conduct your business. I will reward you with all my future loyalty whenever I require my cars from now on.” Regards David
"Hi Charlie, just a quick email to say how pleased I am with the range rover. I must say buying from you was a pleasure, straight forward and hassle free, great job." Regards Bob
"Hi Richard – I just wanted to say thanks very much for making my car swap such a straight forward and enjoyable process. And for showing me how to work the RR’s many features and especially for syncing my phone (which works brilliantly). I would not hesitate to recommend your company to anyone considering changing their car similarly. Good luck with moving my Porsche onto a more grateful owner." Kind regards Hilary
“Would happily recommend Charlie and his team. Helped me to buy my dream Aston at a very fair price. Being an Aston there has been a few technical hitches that Charlie has dealt with quickly and helpfully. Loving the car!" Best wishes. Gary.
“I would throughly recommend buying a car from The Collection They have a great selection of seriously high quality cars and their customer services is direct class. Their pricing is very fair and I wouldn’t hesitate in using them again." Richard Z.
“Dear Charles Just wanted to thank you very much. I am so pleased with the Bentley Arnage T You sold me last week It truly is a beautiful car Drives fantastic A pleasure dealing with you Hope to deal again in near future.Thanks again.” Trevor
“Many thanks to Charlie and The Collection. A very easy and pleasant transaction. The car is immaculate as described. All in all a pleasure to do business with honest, efficient, helpful and courteous. These guys come highly recommended and would use again without question.” PY
“Great people to deal with, very pleased with the deal, smooth transaction and excellent communications. No quibbles over a couple of post-
“Hi Charlie, just a note to say how happy and pleased I am with the car I bought from you. Buying a car without seeing it from 200 miles away was a little daunting but it appeared exactly as you described it, Superb! Also could you thank the driver who was polite and courteous, (he also loved my car). I will not hesitate to call you for my next set of wheels and have recommended you to my friends and family. My thanks again to you and your team at The Collection.” KL
“Hi Charlie. Another happy customer! Drive home was a pleasure. Thanks for a clean, honest and effective deal.” R
“Thank you for taking care of my XK. It is a great car. I appreciate your willingness to resolve any issues. Can I treat you to dinner?”. MS
“Thanks for a nice car. Well chuffed thank u. Look forward to hearing from u for the wife’s car.” DL
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